Author Topic: bad corbin experience  (Read 918 times)

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Offline bob

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bad corbin experience
« on: July 06, 2011, 08:28:33 pm »
since i'm 6'6" i wanted my custom seat to sit about 1" taller than our stock. put in my order and all specifics i wanted done to the seat. I wanted the step moved back 2" and 2" of foam added to the rider seat. their off the shelf concours set, sets about 1" lower than our stock seat. waited five weeks, seat arrived looking sharp i must admit. after looking at it and comparing it to stock, i realized my new seat was slightly lower than stock. word to the wise, if you order a custom built seat from them( not their standard concours seat) you better be their while they build it, they don't follow the ordered specs. at that point they tell you to kiss thier a**. this new corbin company is not as good as the old, meaning customer service. was able to sell seat on forum. :'( :'( :'( :'(
2011 silver
kawasaki top trunk
Larrys peg lowers
Givi E55 trunk

Offline Necron99

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Re: bad corbin experience
« Reply #1 on: July 06, 2011, 09:02:38 pm »
I've been reading bad things about Corbin customer service for about 5 years now.  It's sad.

Offline joe in calif

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Re: bad corbin experience
« Reply #2 on: July 06, 2011, 09:06:05 pm »
Thats strange, usually they will take it back and redo it. What did they tell you?
If you are born once you will die twice.
If you are born twice you will die once

Offline Cap'n Bob

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Re: bad corbin experience
« Reply #3 on: July 06, 2011, 09:08:16 pm »
I used Corbin's customer service once. Of course it could be different because my seat was flawless and didn't need repair. But the service I did get was still top notch!

Offline bob

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Re: bad corbin experience
« Reply #4 on: July 06, 2011, 09:59:36 pm »
man they will not return calls or emails. It's like just live with it.
2011 silver
kawasaki top trunk
Larrys peg lowers
Givi E55 trunk