Author Topic: Help with AST LED light?  (Read 807 times)

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Offline Flying Bear

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Help with AST LED light?
« on: February 10, 2018, 04:47:52 pm »
Hi folks,

I wonder if anyone can help with a problem with an AST LED rear light kit? I've tried calling and emailing them multiple times, but can't get a callback or email.

My light kit is wired differently from what's shown in the instructions and video. The light bar has 6 wires connected to it. In the video and instructions, a black-yellow pair goes to a white connector, another black-yellow pair goes to a green connector and two red wires are connected to the modulator via a twist-on connector to a red wire from the modulator.

My light bar is connected differently: the connectors have black-red pairs of wires, and the two yellow wires are loose. I guess I could connect them to the modulator red wire. But I don't want to disassemble the rear of my 'bike, start cutting wires, and find that this wiring is all wrong. It would be a PITA to rewire the connectors, with a strong possibility of messing them up trying to get the pins out to resolder them.

As an aside, my Y connectors have three male connectors, not two, but I WAS able to get AST on the 'phone a few weeks ago and they explained that they were for another type of kit.

Has anyone had a similar problem? And is there a secret to getting AST to respond to emails or calls? They seem to have a great reputation, so I'm surprised that I can't raise them.

Offline Tjnoma99

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Re: Help with AST LED light?
« Reply #1 on: February 11, 2018, 03:08:19 am »
AST is very hard to get ahold of. Personally , youre probably better off figuring out which wires go to what. A 9v battery should light it up enough. The black i assume is your ground. The yellow wires are probably brake light ( a wire for each side of the led). But using a battery will definitely tell you! As for connectors, you can get them cheap and make what you have work. I use eastern beaver but they are out of japan and you have to order a minimum of $20. They are sumomito (110 i think)connectors ( i belive thats the spelling).
The secret to life: 👆👆👇👇👈👉b a b a start!

2013 Kawasaki Concours 14, 2005 Yamaha Roadstar Warrior xv1700, 2003 Kawasaki Concours

Offline Dragunslayer

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Re: Help with AST LED light?
« Reply #2 on: February 11, 2018, 09:35:43 am »
Hi folks,

I wonder if anyone can help with a problem with an AST LED rear light kit? I've tried calling and emailing them multiple times, but can't get a callback or email.

My light kit is wired differently from what's shown in the instructions and video. The light bar has 6 wires connected to it. In the video and instructions, a black-yellow pair goes to a white connector, another black-yellow pair goes to a green connector and two red wires are connected to the modulator via a twist-on connector to a red wire from the modulator.

My light bar is connected differently: the connectors have black-red pairs of wires, and the two yellow wires are loose. I guess I could connect them to the modulator red wire. But I don't want to disassemble the rear of my 'bike, start cutting wires, and find that this wiring is all wrong. It would be a PITA to rewire the connectors, with a strong possibility of messing them up trying to get the pins out to resolder them.

As an aside, my Y connectors have three male connectors, not two, but I WAS able to get AST on the 'phone a few weeks ago and they explained that they were for another type of kit.

Has anyone had a similar problem? And is there a secret to getting AST to respond to emails or calls? They seem to have a great reputation, so I'm surprised that I can't raise them.

Yeh,

   I knew that I was doing the right thing by not ordering from them when I watched a video where he used a WOOD spade bit to drill thru the dash panel and the metal bracket behind it. Looks like he has some nice products, but I should not have to re-engineer the wheel to make it work. Just my two cents
Kevin Reinhold
Robertsville, MO
15' Kawasaki Concour 14
16' Susuki GSX-S1000F

Offline Tjnoma99

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Re: Help with AST LED light?
« Reply #3 on: February 11, 2018, 02:31:28 pm »
They are hit or miss! Ive ordered the highway peg set and handlebar offset riers with out a hiccup! And they are great products.Others have had really bad experiences. Hopefully you’ll get a hold os AST and get it sorted out. If not, it shouldnt be difficult to make it work.
The secret to life: 👆👆👇👇👈👉b a b a start!

2013 Kawasaki Concours 14, 2005 Yamaha Roadstar Warrior xv1700, 2003 Kawasaki Concours

Offline Flying Bear

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Re: Help with AST LED light?
« Reply #4 on: February 11, 2018, 02:57:34 pm »
Many thanks, Tjnoma99 and Dragunslayer. Now that I know that I can't expect a response from AST, I'll start experimenting with how the wiring should be.

Offline Staylo

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Re: Help with AST LED light?
« Reply #5 on: February 11, 2018, 09:10:54 pm »
Maybe we’ll get lucky and AST will neglect to renew their COG Industry Membership this year and we won’t have to keep hearing stories like this about them. The company’s products are only great if you can get them to work, or get customer service after the fact if there’s an issue. Best of luck with your product and I truly hope you can get it working properly because you’re going to likely be similarly out of luck if you want to return the item for a refund. It’s a sad shame that the guy who’s willing to take your money is unwilling to lift a finger after the fact, but it seems that’s a not-uncommon component of his business model.
Lancaster County, PA
'11 C14

Offline Flying Bear

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Re: Help with AST LED light?
« Reply #6 on: February 11, 2018, 09:39:09 pm »
I'm sorry to read that, but thanks for the heads-up. I also bought their rack and helmet locks. Both products seem fine, despite missing the Loctite that's supposed to be included, but that's no big deal. Who doesn't have Loctite in a drawer somewhere?  :)

The products seem well made, despite the issues with my rear light. It doesn't take much to make clients satisfied, and it makes such a difference.

Offline Flying Bear

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Re: Help with AST LED light?
« Reply #7 on: February 14, 2018, 03:25:10 pm »
Just to close this one off, in case someone else has a similar problem: I got an email from Ryan explaining that the factory switched the yellow and red wires, and I should just connect the two yellow wires (which should have been for turn signals, but are the brake lights instead) to the modulator. All good now. While it took a while to get the answer, the product itself is really, really nice, as are the AST rack and helmet locks.