Author Topic: Shorai Battery  (Read 906 times)

0 Members and 1 Guest are viewing this topic.

Offline scjaws

  • Bicycle
  • *
  • Posts: 50
  • Life can be tough!
  • AREA: Southwest Area
  • COG#: 8013
  • Membership Level: Active
Shorai Battery
« on: June 15, 2011, 02:24:00 pm »
Bought one this past Feb. Love the weight reduction.  But..... about two weeks ago after not being able to ride for a few weeks (physical problems) I received my fancy Shorai charger in the mail. Plugged it in thinking this was a good opportunity to test it out.  The Battery would only charge to 10 volts.  I emailed Shorai and the tech said it sounded like I had lost one cell, something that happens in about 0.5% of their batteries.
Three days later I had a new battery in my bike and it has been working fine. Great response, great support. :)

Offline Fred_Harmon_TX

  • COG Technical Editor
  • Industry Member
  • Iron Butt
  • *
  • Posts: 3159
    • Angel Ride Videos
  • AREA: South Central Area
  • COG#: 2170
  • Membership Level: Administrator
Re: Shorai Battery
« Reply #1 on: June 15, 2011, 02:30:46 pm »
Glad to hear that they stood behind it and got you fixed up. I have an 18 amp hour Shorai in my bike and so far I haven't had any problems with it.
Fred H.

Thanksgiving Sale in Effect now!  Concours 1400 Maintenance Videos

Offline Cap'n Bob

  • *******
  • Posts: 10968
  • AREA: Northeast Area
  • COG#: 7134
  • Membership Level: Active
Re: Shorai Battery
« Reply #2 on: June 15, 2011, 08:17:11 pm »
Although I don't like to hear of troubles. I do like to hear of companies being stand up and standing behind their products, when troubles do arise!   :s_good: