Author Topic: Can't renew  (Read 1436 times)

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Offline cuda

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Can't renew
« on: January 28, 2019, 01:46:57 am »
Your system is screwed up I can't renew.
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Offline Old Man on a Connie

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Re: Can't renew
« Reply #1 on: January 29, 2019, 01:28:49 am »
Grab ahold of your AD. he may not see this post.
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Offline ron203

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Re: Can't renew
« Reply #2 on: January 29, 2019, 02:03:49 am »
cuda...

Sorry you're having trouble. I reported the dent and requested a little help. If you don't hear from Fred Booth tomorrow, post up. I'll see what's up. Hang in.

Ron
(thanks OMC)
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Offline BadgerApaches

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Re: Can't renew
« Reply #3 on: February 22, 2019, 03:54:52 pm »
Your system is screwed up I can't renew.

I pushed one form of "Renew"  or "Join" or another for over 5 minutes; it kept taking me to the screen that says I am a free forum subscriber.

Do you take PayPal or Venmo?

Must have enough money for this year's parties? Enough members?
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Offline connie_rider

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Re: Can't renew
« Reply #4 on: March 01, 2019, 09:10:32 pm »
I admit; I'm a computer illiterate and have had Frequent problems with the operating system that is used.
             But, I recently renewed and had no problems at all.
             If I can do it, it can be done my others more knowledgeable than me...
             I suggest: Give it another try or contact the BOD.

Ride safe, Ted

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Offline Old Man on a Connie

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Re: Can't renew
« Reply #5 on: March 01, 2019, 11:45:00 pm »
Your system is screwed up I can't renew.

I pushed one form of "Renew"  or "Join" or another for over 5 minutes; it kept taking me to the screen that says I am a free forum subscriber.

Do you take PayPal or Venmo?

Must have enough money for this year's parties? Enough members?
Drop a note to membership@COG-online.org. or your AD Fred can get you hooked right up.
"I don't always ride street bikes, but when I do, It's a Concours. A C14 '11 silver to be precise." OTP 2017 Traveler. It was a Blast Baby. Still in it to Win it.

Offline S Smith

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Re: Can't renew
« Reply #6 on: March 02, 2019, 01:06:28 am »
There are instructions posted to upgrade from forum subscriber to full member that must be followed...


http://forum.cog-online.org/forum-info/how-to-convert-from-forum-subscriber-to-full-cog-membership/

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Offline connie_rider

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Re: Can't renew
« Reply #7 on: March 02, 2019, 04:45:31 am »
Cuda's trying to renew, not join.  :-[

Ride safe, Ted
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Offline S Smith

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Re: Can't renew
« Reply #8 on: March 02, 2019, 10:43:12 am »
Cuda's trying to renew, not join.  :-[

Ride safe, Ted


The process to convert from subscriber to member is renewing...    :-[   

















« Last Edit: March 02, 2019, 10:53:43 am by S Smith »
| Steve Smith | COG #3184 |

There is more to be gained by members raising hands saying "I'll do that" instead of pointing fingers saying "nobody's doing that."

Offline Zarticus

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Re: Can't renew
« Reply #9 on: March 10, 2019, 06:25:14 am »
I was on the fence on renewing this week & let my membership expire a couple days without realizing. I went to log on and nada, could not log on or access anything . I could not post anything since I could not log on and its like my profile never existed. Years ago when I first found the Cog website I was not a paying member but signed up & was able to log in & post. I wanted to ask what was going on but since I could not log on I could not post a Question. Funny thing is that the system WOULD let me only log onto the renew page. So basically It only let me log on to the section to take my Money. I decided to pay up & Guess what, I could log on & post immediately after I paid the dues  :-[
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Offline S Smith

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Re: Can't renew
« Reply #10 on: March 10, 2019, 05:08:28 pm »
I was on the fence on renewing this week & let my membership expire a couple days without realizing. I went to log on and nada, could not log on or access anything . I could not post anything since I could not log on and its like my profile never existed. Years ago when I first found the Cog website I was not a paying member but signed up & was able to log in & post. I wanted to ask what was going on but since I could not log on I could not post a Question. Funny thing is that the system WOULD let me only log onto the renew page. So basically It only let me log on to the section to take my Money. I decided to pay up & Guess what, I could log on & post immediately after I paid the dues  :-[




When membership is expired, forum login is denied (the forum authenticates against member database). Renew membership first and forum access will work again. Use the link in the renewal reminder to get tyou to the renewal page. Send COG membership officer an email if you continue to have troubles.


FWIW - I see that Cuda managed to renew a day after he posted his trouble.






« Last Edit: March 10, 2019, 05:41:30 pm by S Smith »
| Steve Smith | COG #3184 |

There is more to be gained by members raising hands saying "I'll do that" instead of pointing fingers saying "nobody's doing that."

Offline Zarticus

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Re: Can't renew
« Reply #11 on: March 10, 2019, 06:41:57 pm »
So basically you have to renew for either paid or unpaid access ?.
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Offline DoerOfThings

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Re: Can't renew
« Reply #12 on: March 10, 2019, 07:55:54 pm »
So basically you have to renew for either paid or unpaid access ?.


yup, like paid memberships, "free" forum only memberships also expire, and need to be "repurchased" also for the low low price of free.



http://forum.cog-online.org/forum-info/forum-authentication-change-scheduled-for-6122016/




Forum subscriber memberships are still free, but they expire annually and renewal is required; either free or upgrade to full membership. Expired COG members must either renew membership or convert to forum subscriber to be able to login to the forum. Contact COG Membership if you are unable to renew or have questions.




The prospect of "buying" a free membership is admittedly a bit wonky, but such is life.
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Offline connie_rider

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Re: Can't renew
« Reply #13 on: March 10, 2019, 08:41:48 pm »
Quote from: DoerOfThings on May 29, 2016, 07:59:04 pm

*    Forum subscriber memberships are still free, but they expire annually and renewal is required; either free or upgrade to full membership.
**  Expired COG members must either renew membership or convert to forum subscriber to be able to login to the forum.
***Contact COG Membership if you are unable to renew or have questions.


Good explanation!  Thanx.

Ride safe, Ted
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Offline TimR

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Re: Can't renew
« Reply #14 on: March 11, 2019, 05:17:12 am »
Fred Booth (membership) makes things very simple too.
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Offline fred-houston

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Re: Can't renew
« Reply #15 on: March 11, 2019, 10:27:53 am »
The OP was able to successfully renew the next day after creating this thread.  I have checked the renewal and registration process and it is working properly.  I know the process is archaic but is what we have.  We are in the process of moving to a new membership software package later this year.  We are currently configuring and testing the new software.   


If anyone is having issues with registering or renewing, an email or phone call to the Membership Officer will usually get the issue resolved fairly quickly.
« Last Edit: March 11, 2019, 10:34:15 am by COG-Admin »
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