Author Topic: Paying Registration for Rally  (Read 740 times)

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Offline Gypsy JR

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Paying Registration for Rally
« on: July 05, 2017, 11:19:48 pm »
I put in my credit card to register for the Wolf. Hit submit. Memberize said the transaction failed.

But.... the charge shows up on my credit card transaction ledger.

I didn't get an email from COG like usual. So they charged me, but didn't register me, and claimed the transaction failed, which it obviously didn't.
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Online fred-houston

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Re: Paying Registration for Rally
« Reply #1 on: July 06, 2017, 12:38:17 am »
I put in my credit card to register for the Wolf. Hit submit. Memberize said the transaction failed.

But.... the charge shows up on my credit card transaction ledger.

I didn't get an email from COG like usual. So they charged me, but didn't register me, and claimed the transaction failed, which it obviously didn't.

You need to contact the Event Host.
Fred Boothe - COG Membership Officer
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Offline ron203

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Re: Paying Registration for Rally
« Reply #2 on: July 06, 2017, 01:23:14 am »
Fred, sent you an email, just disregard it. I'll check with Mike Ward.
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Offline S Smith

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Re: Paying Registration for Rally
« Reply #3 on: July 06, 2017, 09:16:46 am »
Given recent threads regarding JR's mailing address, it is highly suspect and worth considering the card was declined due to AVS failure. COG uses one of the top tier merchant account credit card processing companies [Authorize.net] to handle online payment transactions. The COG account is set to the most stringent AVS verification. If the zip code/address of the card holder does not match the address/zip code that the card holder supplied during the transaction, the transaction is rejected. Therefore, it is usually recommended that purchasers who get declined check the details with their credit card company first.
« Last Edit: July 06, 2017, 12:02:56 pm by S Smith »
| Steve Smith | COG #3184 | MSF/CONREP RC |

There is more to be gained by members raising hands saying "I'll do that" instead of pointing fingers saying "nobody's doing that."

Online fred-houston

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Re: Paying Registration for Rally
« Reply #4 on: July 06, 2017, 12:39:09 pm »
Given recent threads regarding JR's mailing address, it is highly suspect and worth considering the card was declined due to AVS failure. COG uses one of the top tier merchant account credit card processing companies [Authorize.net] to handle online payment transactions. The COG account is set to the most stringent AVS verification. If the zip code/address of the card holder does not match the address/zip code that the card holder supplied during the transaction, the transaction is rejected. Therefore, it is usually recommended that purchasers who get declined check the details with their credit card company first.

His card was NOT Declined, He was charged. Please read his post again. He was charged but did not get registered  ::)

Steve was just pointing out that the main reason credit cards are declined is because of the billing address.  We did read what JR as posted and we have reviewed the transaction reports from Authorize.net.  The reports show that his card was declined and no transaction was made.  The Event Host, the area AD and other are looking into this.  This is currently being investigated and handled offline.

I would like to add that I view thousands of members transaction every year and I have yet to see where a members credit card was charged and a record of the transaction was not registered in their account.

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Offline Sport Rider

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Re: Paying Registration for Rally
« Reply #5 on: July 06, 2017, 05:32:39 pm »
FWIW, my payment did not work for registration either.  no charge on my card though.  please let us know when it's fixed.
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Offline Sport Rider

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Re: Paying Registration for Rally
« Reply #6 on: July 06, 2017, 05:35:41 pm »
Hmmmm.....and I just tried it again and it worked.   :-[ :-[ :-[
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Offline Gypsy JR

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Re: Paying Registration for Rally
« Reply #7 on: July 06, 2017, 06:33:09 pm »
I even have the transaction code for it.
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Offline Gypsy JR

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Re: Paying Registration for Rally
« Reply #8 on: July 06, 2017, 06:37:00 pm »
Apparently S. Smith didn't bother to read my post. He just ran his fingers.
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Online fred-houston

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Re: Paying Registration for Rally
« Reply #9 on: July 06, 2017, 07:02:53 pm »
Apparently S. Smith didn't bother to read my post. He just ran his fingers.

Then why did he pull the Authorize.net report and send it over to me at 5 this morning, so I could review it to see if you had any transactions on it??????????

Seems to me, that he did read your post, and even went out of the way to get us the information.  Sometimes your fingers are a little to quick on the keyboard.

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Offline Gypsy JR

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Re: Paying Registration for Rally
« Reply #10 on: July 06, 2017, 10:41:36 pm »
Read his post. Want the transaction number, jerk?
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Online fred-houston

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Re: Paying Registration for Rally
« Reply #11 on: July 07, 2017, 12:07:44 am »
Read his post. Want the transaction number, jerk?

Don't need it, I already have them. 

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Offline Rev Ryder

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Re: Paying Registration for Rally
« Reply #12 on: July 07, 2017, 01:55:20 am »
Alright all.  Let's lighten it up a bit here. 
We'll try to get this figured out, but name calling is not permitted and will not be tolerated.  Let's chill people.
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Offline ron203

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Re: Paying Registration for Rally
« Reply #13 on: July 07, 2017, 02:00:24 am »
JR - > PM sent
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