Author Topic: Just had an interesting experience with a dealer regarding tires  (Read 3439 times)

0 Members and 1 Guest are viewing this topic.

Offline ron203

  • Officer
  • Iron Butt
  • ****
  • Posts: 4312
  • AREA: Southeast Area
  • COG#: 9847
  • Membership Level: Area Director
Just had an interesting experience with a dealer regarding tires
« on: September 02, 2016, 09:47:22 pm »
So, a couple of weeks ago on the 23rd, I decided to ride to a meeting and back, about 180 miles. I was on the OEM tires and thought I had enough tread for another 1,000 on the OEM 'Stones'  rear. Front looked pretty good and I always got 30-40% more on a C-10 out of the front vs. rear, so I'm good to go.  Right? Beautiful, cool, morning, two lane roads and off to the meeting.  About 75 miles into the front leg of 90  miles, I stopped at McD's for coffee, glanced at the front tire, and D**n, NOT a lick of tread left. Crap. Eased on to the meeting. Shoot. Got to get home, this meeting was  in the middle of No damnwhere, GA.

Called my local dealer and said, without letting on the severity of the problem, "Give me a price on PR4 GT's and arranged for a set of PR4 GT's for the next day on the return leg of the trip back home. As Ted sed about PR4 GT's, "Pricey" I've had the bike since last October of 2015.

Nursed her back to the shop, in the rain, for about 80 miles, checking the front and rapidly balding rear (now) occasionally and rolled on in. Total mileage at that point = 5,051. Bridgestones = total toast.

Got the tires, for a relatively good price (both added together for about $6 less than RevZilla-I checked). Rode away happy. Went riding a couple of days later with a couple of guys from here, Rock and Mike, and did 350 miles up to Robbinsville, NC, the Cherohala, to Tellico Plains and home. I'm liking these tires. They handled so much better, I damn near tipped in the parking lot because the knife edge turn in. Yes!

A week goes by. The phone rings. It's the Service guy. Says, he is sure sorry, but they put the wrong tires on the bike and needed me back to change them out. No charge, their fault, very sorry, blah, blah... Crap. So much for trust without verify, right? I had looked casually that day before I departed and saw "Pilot Road" and "Michelin" but on second look, I found I had PR2's had paid for PR4 GT's!!!

I might have never noticed. Never did get a straight answer out of him on the phone that day, but today, I went back and got the PR4 GT's. The tread is the same. They look the same, hmm...price is NOT the same.  I tried to talk him into selling me the (now) used PR2's at a discount, but he wouldn't do it. But I did get 500 miles (10% of their life expectancy?) on them before they went back. Still nice. Maybe just not as heavy duties as the PR4's. THEY LOOK THE SAME.

So I ride away. The tires feel the same. They look the same. A year from now, we'll see what the mileage is.

Today, I finally got him to say that his call was because of two things: 1) He didn't give me what I ordered and paid for and he felt bad about it. 2) He was concerned about the fact that we ride two up a lot and the two of us add up to a lot of weight, fully geared up. (He obviously overcharged me by accident, but to his credit, he fixed it.)

Which was the correct motive? Maybe #1, possibly #2. But I DID get a good tryout, going back to back with the PR2's and the PR4 GT's. They felt exactly the same at this point to me. But what do I know? There was about an $80-85 total price difference between the two styles. or about 35%. If I get 35% more mileage from the PR4 GT's over the PR2's and I do this combo three times, the difference in mileage will cover the cost of the third tire change.

I know you want to know how much. Tire cost was $410  ( $175 for the front, $235 for the rear), the labor was $95. Told you it was pricey. No, I don't really want to hear how I "overpaid". I needed tires.   ;)  As Rock says,  "It's just a few Benjamins..." 

Three  of us  are discussing a tire changer, split three ways. My share plus a mojo lever and blocks would cover the labor on this one change. Riding is pricey.

Conclusion: A good dealer guy who fixed his mistake.







2014 C-14
2008 Goldwing

Offline flivver

  • Street Cruiser
  • ****
  • Posts: 571
  • AREA: Southeast Area
  • COG#: Forum
  • Membership Level: Forum Subscriber
Re: Just had an interesting experience with a dealer regarding tires
« Reply #1 on: September 02, 2016, 10:18:47 pm »
Honesty is awesome!  And now, you won't hesitate to use the guy's services again.  Everybody wins!
AMA #2994244 / 2002 ZG1000 / 2000 Honda Shadow VT750C (sold)
Lowered Pegs, Handlebar Risers, Madstad 16" Windscreen, Grip Heaters, Murph's Side Cover Knobs, Bergmen Quick Release
I love this place!

Offline connie_rider

  • "OtP" {retired/assistant} Slave Labor
  • I Need a Life
  • ******
  • Posts: 8097
  • Help us make "OtP" possible! "AGAIN"
  • AREA: South Central Area
  • COG#: 4154
  • Membership Level: Asst. Area Director
Re: Just had an interesting experience with a dealer regarding tires
« Reply #2 on: September 02, 2016, 10:39:03 pm »
Ron, I had the same experience with the Stones.
Went on a ride thinking they were good for one more good ride.
EARLY into the ride, they went away! (and it was Sunday in Nowhere Ark)
Managed to limp it home with CORD showing on both tires.

I'm very happy to hear what your Dealer did, but many members like the PR'2s.
Their the predecessor of the PR-4s...
Kind of surprises me that he just didn't offer an adjustment for the difference in the cost.

Ride safe, Ted
14 Connie (Traveler II) / 03 Connie (Buddy)
Gone but not forgotten; 87 and 00 Connies..

If your not already a COGger, "consider becoming one".
Help us make "OtP" possible again, DO IT NOW!!

Offline NinjaBreadMan

  • Moped
  • **
  • Posts: 216
  • AREA: Northwest Area
  • COG#: 11944
  • Membership Level: Active
Re: Just had an interesting experience with a dealer regarding tires
« Reply #3 on: September 02, 2016, 11:21:32 pm »
Wow - I feel pretty lucky.  Got over 8100 miles on the factory Bridgestones before changing them to Pirelli Angel GT's.
2016 Gray C14
previous bikes 2006 C10, 1977 Z1000
Jet Ski Ultra 300X & ST-15F
Lake Stevens, WA

Offline Landon

  • Scooter
  • ***
  • Posts: 290
  • AREA: North Central Area
  • COG#: Forum
  • Membership Level: Forum Subscriber
Re: Just had an interesting experience with a dealer regarding tires
« Reply #4 on: September 02, 2016, 11:40:01 pm »
I still use the PR 2's. I get around 8k out of them
Landon
2012 C14 Arabian Red

Online works4me

  • Street Cruiser
  • ****
  • Posts: 775
  • AREA: Northeast Area
  • COG#: 10594
  • Membership Level: Active
Re: Just had an interesting experience with a dealer regarding tires
« Reply #5 on: September 02, 2016, 11:44:37 pm »
I'm a little confused.
"The tread is the same. They look the same."
PR2s look nothing like PR4s.

Offline Jorge

  • Officer
  • Sport Tourer
  • ****
  • Posts: 2406
  • AREA: Southeast Area
  • COG#: 9297
  • Membership Level: Event Host
Re: Just had an interesting experience with a dealer regarding tires
« Reply #6 on: September 02, 2016, 11:49:41 pm »
Ron,
Good to hear there are some dealers out there that are really customer focused. We had one in Indiana as well.
You gotta help keep guys like that in business... tell everyone who it was!
Jorge

Offline JPavlis_CA

  • San Jose CA
  • Sport Tourer
  • *****
  • Posts: 2262
  • AREA: Southwest Area
  • COG#: 2293
  • Membership Level: Active
Re: Just had an interesting experience with a dealer regarding tires
« Reply #7 on: September 02, 2016, 11:52:17 pm »
I might have never noticed. Never did get a straight answer out of him on the phone that day, but today, I went back and got the PR4 GT's. The tread is the same. They look the same, hmm...price is NOT the same.  I tried to talk him into selling me the (now) used PR2's at a discount, but he wouldn't do it. But I did get 500 miles (10% of their life expectancy?) on them before they went back. Still nice. Maybe just not as heavy duties as the PR4's. THEY LOOK THE SAME.

I don't know how you can say they "look the same," when the PR2's don't have any of the rain siping that the PR4's have.

Siping - the tiny slits between the large grooves. Also, the PR4 rear has a center sipe which the PR2's don't have. And the shape of the grooves is different. And the PR4 front has transverse sipes from sidewall to sidewall. The PR2 has none.

Maybe you should go back and take another look. A close look at the sidewall branding, and the tread grooves and siping. Figure out what you really have and what they had installed.

Go to this Michelin page for pictures of the PR2's, PR3's and PR4's.
http://motorcycle.michelinman.com/tire-selector/on-road-motorcycles#s=0

BTW, if you got 5k out of the 'Stones', you could easily get 9k to 10k out of the PR's.

Having run the 2's and 3's, I much refer the 2's.
All God's male children tend to be low-life, sleaze-ball, early apexers - Terry Earwood, Chief Instructor, Skip Barber Racing School.

Offline ron203

  • Officer
  • Iron Butt
  • ****
  • Posts: 4312
  • AREA: Southeast Area
  • COG#: 9847
  • Membership Level: Area Director
Re: Just had an interesting experience with a dealer regarding tires
« Reply #8 on: September 02, 2016, 11:53:31 pm »
Yeah, I liked the PR2's and I may try them sometime depending on how the the 4's work. Don't really know all the back story, like if he did it himself, if someone jumped him, or whether or not he screwed up a different order with this and he wouldn't say. Don't think it was the different order, they can get tires overnight if they need them.

I tried to buy the "lightly used" PR2's for  but I think that was a little too much for him to go there, since he was hanging his hat on the safety of the GT's and us riding two up a lot. Still seems like a good guy and most of the staff are pretty good too.

@works4me:  I looked carefully. The 2's were marked as 2's and the 4's as 4's but the tread on the rear one anyway is if not identical, very similar. But, could be my imperfect eyes.   I didn't have them side by side, so I won't argue either way. ;D

@Jorge:  North Georgia Motorsports in Braselton, GA  Service guy is named Scott. Ace mechanic is Jeff. Parts guy  is Brandon. Good folks.

@JPavilis:  I'll look tomorrow. I had a "big week and I'm tired tonight. Thanks.." ;-)
2014 C-14
2008 Goldwing

Offline ron203

  • Officer
  • Iron Butt
  • ****
  • Posts: 4312
  • AREA: Southeast Area
  • COG#: 9847
  • Membership Level: Area Director
Re: Just had an interesting experience with a dealer regarding tires
« Reply #9 on: September 02, 2016, 11:59:39 pm »
I might have never noticed. Never did get a straight answer out of him on the phone that day, but today, I went back and got the PR4 GT's. The tread is the same. They look the same, hmm...price is NOT the same.  I tried to talk him into selling me the (now) used PR2's at a discount, but he wouldn't do it. But I did get 500 miles (10% of their life expectancy?) on them before they went back. Still nice. Maybe just not as heavy duties as the PR4's. THEY LOOK THE SAME.

I don't know how you can say they "look the same," when the PR2's don't have any of the rain siping that the PR4's have.

Siping - the tiny slits between the large grooves. Also, the PR4 rear has a center sipe which the PR2's don't have. And the shape of the grooves is different. And the PR4 front has transverse sipes from sidewall to sidewall. The PR2 has none.

Maybe you should go back and take another look. A close look at the sidewall branding, and the tread grooves and siping. Figure out what you really have and what they had installed.

Go to this Michelin page for pictures of the PR2's, PR3's and PR4's.
http://motorcycle.michelinman.com/tire-selector/on-road-motorcycles#s=0

BTW, if you got 5k out of the 'Stones', you could easily get 9k to 10k out of the PR's.

Having run the 2's and 3's, I much refer the 2's.


Looked at your link. The PR2 and PR4 look pretty similar, so I probably confused them. But I know for certain both rear tires were marked 2CT.  Thanks. If I get 10k, that's what I was betting on. If so, I'll repost that here about April of 2018.  :motonoises:

Now after I retire in June of 2019, that'll be about a set a year (or less).  ;)
2014 C-14
2008 Goldwing

Offline JPavlis_CA

  • San Jose CA
  • Sport Tourer
  • *****
  • Posts: 2262
  • AREA: Southwest Area
  • COG#: 2293
  • Membership Level: Active
Re: Just had an interesting experience with a dealer regarding tires
« Reply #10 on: September 03, 2016, 12:08:54 am »
2CT is the term for dual compound technology, all the PR4's have it.

BTW, the PR4-GT's are a radial/bias ply hybrid, if that matters to you. They call it 2AT, Dual Angle Technology.

All God's male children tend to be low-life, sleaze-ball, early apexers - Terry Earwood, Chief Instructor, Skip Barber Racing School.

Offline ron203

  • Officer
  • Iron Butt
  • ****
  • Posts: 4312
  • AREA: Southeast Area
  • COG#: 9847
  • Membership Level: Area Director
Re: Just had an interesting experience with a dealer regarding tires
« Reply #11 on: September 03, 2016, 12:10:47 am »
2CT is the term for dual compound technology, all the PR4's have it.

BTW, the PR4-GT's are a radial/bias ply hybrid, if that matters to you. They call it 2AT, Dual Angle Technology.

Nope. Just hope  it works.  :great:
2014 C-14
2008 Goldwing

Offline ron203

  • Officer
  • Iron Butt
  • ****
  • Posts: 4312
  • AREA: Southeast Area
  • COG#: 9847
  • Membership Level: Area Director
Re: Just had an interesting experience with a dealer regarding tires
« Reply #12 on: September 03, 2016, 12:24:57 am »
2CT is the term for dual compound technology, all the PR4's have it.

BTW, the PR4-GT's are a radial/bias ply hybrid, if that matters to you. They call it 2AT, Dual Angle Technology.


http://www.autoevolution.com/news/michelin-announces-breakthrough-2at-bias-radial-motorcycle-tires-video-82166.html
2014 C-14
2008 Goldwing

Offline DaddyFlip

  • Scooter
  • ***
  • Posts: 294
  • AREA: South Central Area
  • COG#: 12341
  • Membership Level: Active
Re: Just had an interesting experience with a dealer regarding tires
« Reply #13 on: September 03, 2016, 12:58:48 am »
The tread is the same. They look the same, hmm...price is NOT the same. THEY LOOK THE SAME.

I don't know how you can say they "look the same," when the PR2's don't have any of the rain siping that the PR4's have.

Siping - the tiny slits between the large grooves. Also, the PR4 rear has a center sipe which the PR2's don't have. And the shape of the grooves is different. And the PR4 front has transverse sipes from sidewall to sidewall. The PR2 has none.

Maybe you should go back and take another look. A close look at the sidewall branding, and the tread grooves and siping. Figure out what you really have and what they had installed.

For some people, black and round is the same. It just so happens that PR4's are blacker and rounder than PR2's. That's why they cost more.
2001 ZR-7s "Ol' Red"

Offline ron203

  • Officer
  • Iron Butt
  • ****
  • Posts: 4312
  • AREA: Southeast Area
  • COG#: 9847
  • Membership Level: Area Director
Re: Just had an interesting experience with a dealer regarding tires
« Reply #14 on: September 03, 2016, 01:01:38 am »
 :rotflmao:
2014 C-14
2008 Goldwing

Offline JPavlis_CA

  • San Jose CA
  • Sport Tourer
  • *****
  • Posts: 2262
  • AREA: Southwest Area
  • COG#: 2293
  • Membership Level: Active
Re: Just had an interesting experience with a dealer regarding tires
« Reply #15 on: September 03, 2016, 01:43:00 am »
http://www.autoevolution.com/news/michelin-announces-breakthrough-2at-bias-radial-motorcycle-tires-video-82166.html

marketing hype... uhh huh...

MCN tested the PR4GT's on a BMW 1600GT back in May of 2014 and they couldn't recommend them because of vague, heavy handling. They said to stick with the non-GT PR4's for ST bikes if you wanted good handling.

Daddyflip - are you related to Gene Kinzell from BC? When people ask him for tire recommendations his answer is always "round and black."   :))
« Last Edit: September 03, 2016, 02:07:27 am by JPavlis_CA »
All God's male children tend to be low-life, sleaze-ball, early apexers - Terry Earwood, Chief Instructor, Skip Barber Racing School.

Offline DaddyFlip

  • Scooter
  • ***
  • Posts: 294
  • AREA: South Central Area
  • COG#: 12341
  • Membership Level: Active
Re: Just had an interesting experience with a dealer regarding tires
« Reply #16 on: September 03, 2016, 03:41:48 am »
Daddyflip - are you related to Gene Kinzell from BC? When people ask him for tire recommendations his answer is always "round and black."   :))

No, but I was remembering when I was in high school, there was a commercial on TV with a guy who said, "Tires... they ain't pretty, they don't smell good, but you gotta have 'em, so you might as well get 'em where they the cheapest." I can't remember who that was, but it was around Jackson, MS. I'm sure others have used that line before. Really though, I was like you... a 2 and a 4 look nothing alike! There is a difference between an enthusiast and the enthusiastic... the enthusiastic smells the roses while an enthusiast turns up his nose.  ;)
« Last Edit: September 03, 2016, 03:49:31 am by DaddyFlip »
2001 ZR-7s "Ol' Red"

Offline Bruiser

  • Bruiser
  • Sport Tourer
  • *****
  • Posts: 2515
  • kiss philosophy gets it done quicker and simpler
  • AREA: Northwest Area
  • COG#: 10410
  • Membership Level: Active
Re: Just had an interesting experience with a dealer regarding tires
« Reply #17 on: September 03, 2016, 04:51:08 am »
So, a couple of weeks ago on the 23rd, I decided to ride to a meeting and back, about 180 miles. I was on the OEM tires and thought I had enough tread for another 1,000 on the OEM 'Stones'  rear. Front looked pretty good and I always got 30-40% more on a C-10 out of the front vs. rear, so I'm good to go.  Right? Beautiful, cool, morning, two lane roads and off to the meeting.  About 75 miles into the front leg of 90  miles, I stopped at McD's for coffee, glanced at the front tire, and D**n, NOT a lick of tread left. Crap. Eased on to the meeting. Shoot. Got to get home, this meeting was  in the middle of No damnwhere, GA.

Called my local dealer and said, without letting on the severity of the problem, "Give me a price on PR4 GT's and arranged for a set of PR4 GT's for the next day on the return leg of the trip back home. As Ted sed about PR4 GT's, "Pricey" I've had the bike since last October of 2015.

Nursed her back to the shop, in the rain, for about 80 miles, checking the front and rapidly balding rear (now) occasionally and rolled on in. Total mileage at that point = 5,051. Bridgestones = total toast.

Got the tires, for a relatively good price (both added together for about $6 less than RevZilla-I checked). Rode away happy. Went riding a couple of days later with a couple of guys from here, Rock and Mike, and did 350 miles up to Robbinsville, NC, the Cherohala, to Tellico Plains and home. I'm liking these tires. They handled so much better, I damn near tipped in the parking lot because the knife edge turn in. Yes!

A week goes by. The phone rings. It's the Service guy. Says, he is sure sorry, but they put the wrong tires on the bike and needed me back to change them out. No charge, their fault, very sorry, blah, blah... Crap. So much for trust without verify, right? I had looked casually that day before I departed and saw "Pilot Road" and "Michelin" but on second look, I found I had PR2's had paid for PR4 GT's!!!

I might have never noticed. Never did get a straight answer out of him on the phone that day, but today, I went back and got the PR4 GT's. The tread is the same. They look the same, hmm...price is NOT the same.  I tried to talk him into selling me the (now) used PR2's at a discount, but he wouldn't do it. But I did get 500 miles (10% of their life expectancy?) on them before they went back. Still nice. Maybe just not as heavy duties as the PR4's. THEY LOOK THE SAME.

So I ride away. The tires feel the same. They look the same. A year from now, we'll see what the mileage is.

Today, I finally got him to say that his call was because of two things: 1) He didn't give me what I ordered and paid for and he felt bad about it. 2) He was concerned about the fact that we ride two up a lot and the two of us add up to a lot of weight, fully geared up. (He obviously overcharged me by accident, but to his credit, he fixed it.)

Which was the correct motive? Maybe #1, possibly #2. But I DID get a good tryout, going back to back with the PR2's and the PR4 GT's. They felt exactly the same at this point to me. But what do I know? There was about an $80-85 total price difference between the two styles. or about 35%. If I get 35% more mileage from the PR4 GT's over the PR2's and I do this combo three times, the difference in mileage will cover the cost of the third tire change.

I know you want to know how much. Tire cost was $410  ( $175 for the front, $235 for the rear), the labor was $95. Told you it was pricey. No, I don't really want to hear how I "overpaid". I needed tires.   ;)  As Rock says,  "It's just a few Benjamins..." 

Three  of us  are discussing a tire changer, split three ways. My share plus a mojo lever and blocks would cover the labor on this one change. Riding is pricey.

Conclusion: A good dealer guy who fixed his mistake.
Bruiser

2012 Kawasaki C14
93 Kawasaki C10
1982 Honda CX500 Turbo
1980 Kawasaki KZ1000ST
1978 Honda CB750F
1976 Kawasaki KZ400
1976 Honda 750K
1973 Honda CB500K
1973 Honda SL175
1972 Honda SL125

Offline Bruiser

  • Bruiser
  • Sport Tourer
  • *****
  • Posts: 2515
  • kiss philosophy gets it done quicker and simpler
  • AREA: Northwest Area
  • COG#: 10410
  • Membership Level: Active
Re: Just had an interesting experience with a dealer regarding tires
« Reply #18 on: September 03, 2016, 04:54:41 am »
So, a couple of weeks ago on the 23rd, I decided to ride to a meeting and back, about 180 miles. I was on the OEM tires and thought I had enough tread for another 1,000 on the OEM 'Stones'  rear. Front looked pretty good and I always got 30-40% more on a C-10 out of the front vs. rear, so I'm good to go.  Right? Beautiful, cool, morning, two lane roads and off to the meeting.  About 75 miles into the front leg of 90  miles, I stopped at McD's for coffee, glanced at the front tire, and D**n, NOT a lick of tread left. Crap. Eased on to the meeting. Shoot. Got to get home, this meeting was  in the middle of No damnwhere, GA.

Called my local dealer and said, without letting on the severity of the problem, "Give me a price on PR4 GT's and arranged for a set of PR4 GT's for the next day on the return leg of the trip back home. As Ted sed about PR4 GT's, "Pricey" I've had the bike since last October of 2015.

Nursed her back to the shop, in the rain, for about 80 miles, checking the front and rapidly balding rear (now) occasionally and rolled on in. Total mileage at that point = 5,051. Bridgestones = total toast.

Got the tires, for a relatively good price (both added together for about $6 less than RevZilla-I checked). Rode away happy. Went riding a couple of days later with a couple of guys from here, Rock and Mike, and did 350 miles up to Robbinsville, NC, the Cherohala, to Tellico Plains and home. I'm liking these tires. They handled so much better, I damn near tipped in the parking lot because the knife edge turn in. Yes!

A week goes by. The phone rings. It's the Service guy. Says, he is sure sorry, but they put the wrong tires on the bike and needed me back to change them out. No charge, their fault, very sorry, blah, blah... Crap. So much for trust without verify, right? I had looked casually that day before I departed and saw "Pilot Road" and "Michelin" but on second look, I found I had PR2's had paid for PR4 GT's!!!

I might have never noticed. Never did get a straight answer out of him on the phone that day, but today, I went back and got the PR4 GT's. The tread is the same. They look the same, hmm...price is NOT the same.  I tried to talk him into selling me the (now) used PR2's at a discount, but he wouldn't do it. But I did get 500 miles (10% of their life expectancy?) on them before they went back. Still nice. Maybe just not as heavy duties as the PR4's. THEY LOOK THE SAME.

So I ride away. The tires feel the same. They look the same. A year from now, we'll see what the mileage is.

Today, I finally got him to say that his call was because of two things: 1) He didn't give me what I ordered and paid for and he felt bad about it. 2) He was concerned about the fact that we ride two up a lot and the two of us add up to a lot of weight, fully geared up. (He obviously overcharged me by accident, but to his credit, he fixed it.)

Which was the correct motive? Maybe #1, possibly #2. But I DID get a good tryout, going back to back with the PR2's and the PR4 GT's. They felt exactly the same at this point to me. But what do I know? There was about an $80-85 total price difference between the two styles. or about 35%. If I get 35% more mileage from the PR4 GT's over the PR2's and I do this combo three times, the difference in mileage will cover the cost of the third tire change.

I know you want to know how much. Tire cost was $410  ( $175 for the front, $235 for the rear), the labor was $95. Told you it was pricey. No, I don't really want to hear how I "overpaid". I needed tires.   ;)  As Rock says,  "It's just a few Benjamins..." 

Three  of us  are discussing a tire changer, split three ways. My share plus a mojo lever and blocks would cover the labor on this one change. Riding is pricey.

Conclusion: A good dealer guy who fixed his mistake.
Nice dealer! You did mention Revzilla. Nice company, but for future ref, Bike Bandit and Motorcycle Superstore are a lot less expensive. I run the Pirelli Angel GT, and my rear has 12k on it, and easily another 2k left!
Bruiser

2012 Kawasaki C14
93 Kawasaki C10
1982 Honda CX500 Turbo
1980 Kawasaki KZ1000ST
1978 Honda CB750F
1976 Kawasaki KZ400
1976 Honda 750K
1973 Honda CB500K
1973 Honda SL175
1972 Honda SL125

Offline C14lvr

  • Street Cruiser
  • ****
  • Posts: 859
  • AREA: South Central Area
  • COG#: Forum
  • Membership Level: Forum Subscriber
Re: Just had an interesting experience with a dealer regarding tires
« Reply #19 on: September 03, 2016, 09:05:04 am »
Ron,
I PREFER PR2's OVER the PR4GT's!

Here's why...
They perform as well, but I can get 12,000 miles out of a set of 2's, and only 8,000 miles out of a set of PR4GT's.

Don't believe their marketing hype. 4GT's cost way more, perform the same, get way less miles, IMHO.

Only problem I now have is you can't get a PR2 in a 55 series rear anymore, and I prefer that size way more than a 50. I've stopped waisting the money on PR4GT's, and now use a PR2 rear in a 180/55ZR17.
So far it's great, but even their date codes are getting old...

Michelin has pretty much stopped making the PR2's, and for C14 riders, that sux.

But, there is a HUGE difference in tread appearance between the two tires.
Only when you compare the PR4 to the PR4GT's do they look the same. BUT, there are 2 plies in the 4's sidewall, and only 1 ply in the PR4GT's sidewall. I posted a thread a while back discussing why a 1 ply sidewalled tire is recommended over the less expensive 2 ply. Michelin cannot tell you why, they just recommend the 4GT, which is convenient for them since they cost more.

The PR2 has 2 ply sidewalls, and are made out of different rubber than the 4/4GT's, too.

The 4/4GT's tread pattern has sipes, which helps with hydroplaning in the wet. But they look totally different from the 2's.

So, something doesn't add up with what they told you.

If you had a set of PR2's, (unobtainium in a 190/55 series rear now), and they swapped them for pricier 4GT's, IMHO you paid more for less longevity.

My guess is, you first got 4's, and they swapped them to pricier 4GT's. Tread appearance IS identical between those two tires. But they will say "4" or "4GT" on the sidewalls.
Bob
2011 C14 ABS (current bike)
1982 Yamaha XJ1100J (sold)
1979 Yamaha XS11 (3200 original miles)
In the warden's words from Cool Hand Luke;
"What we have here is a failure to communicate."

Offline ron203

  • Officer
  • Iron Butt
  • ****
  • Posts: 4312
  • AREA: Southeast Area
  • COG#: 9847
  • Membership Level: Area Director
Re: Just had an interesting experience with a dealer regarding tires
« Reply #20 on: September 03, 2016, 10:51:41 am »
Good thoughts all. Thanks.

On the  C-10, I used the BT-45's because everyone (and the marketing literature) said "higher mileage due to dual compound." I NEVER got more than 6,500 miles from a rear. I guess I need to go on a "performance enhancement diet."  If I don't get but that from these, I'll try something else. It's the never ending search for tires and I get tired of that.  They're on. They're paid for, and the die  is cast, as is said, so we'll see what happens.

I DID miss my eye appointment last week, guess I better reschedule  that.  ;D  I'm usually a pretty high detail guy on stuff like that. I still think the dealer is a pretty good place and they had a reason to call me back. Don't know if it was conscience, someone else's order, or what, but as I said, I'm not sure I got the whole story.

The REST of the story is that I have a set of PR4 GT's and I'm going to see what happens. I'll try to remember to post  up along the way. I'm not retired yet (like some folks... :D ) so it may take a while.

64 degrees in N. Ga this morning. Y'all go ride!
Ron
2014 C-14
2008 Goldwing

Offline C14lvr

  • Street Cruiser
  • ****
  • Posts: 859
  • AREA: South Central Area
  • COG#: Forum
  • Membership Level: Forum Subscriber
Re: Just had an interesting experience with a dealer regarding tires
« Reply #21 on: September 03, 2016, 12:07:02 pm »
Ron,
I'm sure you'll like the way these tires perform... I did.
They're great in the wet, too.
But, as a guy who regularly got 12,000 miles out of PR2's, read Michelin's marketing claims of "35% more than PR3's" which were similar to the 2's, but had siping tread pattern, I had high hopes I'd see around 15,000 miles out of them. Then, I could justify the extra cost of them.

But, alas...no. 8000 miles, and they were done. Easiest miles I'd ever put on any tires I've had on my C14, too.

Some guys jump for joy to get that many miles out of a set. And, if they only cost $200/ set, I would be too. I just felt lied to, and ripped off. Then, frustrated because they took away my tire of choice in my bike's size that was a much better performer.

35% more treadlife? More like 35% less... than PR2's.
I also never had any hydroplaning issues with PR2's either.

There are a few folks that somehow can get 12,000 miles out of the 4GT's, but I can't. YMMV, though.
I did like how they felt, though.

Just noticed a member's post that said he's gone to a 190/60ZR17 rear and says it's great, and totally corrects the speedo error. I may check going that way next.
Bob
2011 C14 ABS (current bike)
1982 Yamaha XJ1100J (sold)
1979 Yamaha XS11 (3200 original miles)
In the warden's words from Cool Hand Luke;
"What we have here is a failure to communicate."

Offline ron203

  • Officer
  • Iron Butt
  • ****
  • Posts: 4312
  • AREA: Southeast Area
  • COG#: 9847
  • Membership Level: Area Director
Re: Just had an interesting experience with a dealer regarding tires
« Reply #22 on: September 03, 2016, 12:10:26 pm »
Thanks Bob!
2014 C-14
2008 Goldwing

Offline C14lvr

  • Street Cruiser
  • ****
  • Posts: 859
  • AREA: South Central Area
  • COG#: Forum
  • Membership Level: Forum Subscriber
Re: Just had an interesting experience with a dealer regarding tires
« Reply #23 on: September 03, 2016, 12:24:40 pm »
Here's the tread differences...

PR4-


PR4GT-


PR2-

2011 C14 ABS (current bike)
1982 Yamaha XJ1100J (sold)
1979 Yamaha XS11 (3200 original miles)
In the warden's words from Cool Hand Luke;
"What we have here is a failure to communicate."

Offline DaddyFlip

  • Scooter
  • ***
  • Posts: 294
  • AREA: South Central Area
  • COG#: 12341
  • Membership Level: Active
Re: Just had an interesting experience with a dealer regarding tires
« Reply #24 on: September 03, 2016, 01:30:20 pm »

35% more treadlife? More like 35% less... than PR2's.
I also never had any hydroplaning issues with PR2's either.

Just noticed a member's post that said he's gone to a 190/60ZR17 rear and says it's great, and totally corrects the speedo error. I may check going that way next.
Bob

Maybe the truth was "35% better profit margin for Michelin with PR3s and -4s compared to PR2s." But then the sales guys said, "No, we can't sell that!" So the marketing department said, "How about '35% better profit margin for Michelin treadlife with PR3s and -4s compared to PR2s'?" And then the sales guys said, "Yes, we can sell that!" Eventually, no one will remember the treadlife on a PR2 and it won't matter anyway since they won't make it anymore.

Assume for a minute that the PR2 was the mythical 'perfect' tire? Guess what? Keep making the perfect tire rather than a NEW tire and you will eventually go out of business. New beats perfect everytime in the marketplace.
2001 ZR-7s "Ol' Red"