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Trouble with Pay Online

Jorge

Jorge

Member
Member
I've had trouble using the "pay online" for events.
Earlier today (using firefox) I had trying to pay after registering for the Carving the Cumberland event; many tries. Finally, I opened Big, logged in, re-did my registration and was unable to pay. I returned to Firefox and went to re-register, but I saw there was a invoice. I was able to pay it this time.
Later, registering for the National (from Firefox again) I was unable to pay. Same issue - I filled in CC info, clicked on the "Pay" button and nothing would happen. Several tries with same result.
I opened Big, logged in, found the invoice and was able to pay. I've never had issues in the past... suggestions?
thanks!
 
Jorge said:
I've had trouble using the "pay online" for events.
Earlier today (using firefox) I had trying to pay after registering for the Carving the Cumberland event; many tries. Finally, I opened Big, logged in, re-did my registration and was unable to pay. I returned to Firefox and went to re-register, but I saw there was a invoice. I was able to pay it this time.
Later, registering for the National (from Firefox again) I was unable to pay. Same issue - I filled in CC info, clicked on the "Pay" button and nothing would happen. Several tries with same result.
I opened Big, logged in, found the invoice and was able to pay. I've never had issues in the past... suggestions?
thanks!
Click to expand...

What is "Big"?
What computer/OS are you using?
Did you see any error messages or warnings prior to clicking pay button?
It is helpful to email to COG IT screenshots of any error or warning messages

See this thread, some good things to be aware of or to try...
forum.concours.org

Could not register

I tried twice to register for SC wildflower event. Got this... "Could not connect to the reCAPTCHA service. Please check your internet connection and reload to get a reCAPTCHA challenge." It is just to difficult to do things still. I elected to include my associate member wife as a guest for...
forum.concours.org forum.concours.org
 
I'm sorry...not sure what I was thinking.
I should've said "Edge".
No, not a warning at start. The pay button would show I'd clicked it, but nothing would happen.
On some instances there was a warning that Captcha was not connected (I think this is what it said) and to check my internet connection, which was fine.
I should thought about a screenshot.
I looked over the other thread, but it did not seem to be similar to my issue.
 
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