There is a cluster of threads on this forum from a few years ago about poor customer service, abandoned orders and zero communication from Advanced Sport Touring.
Well, they appear to be back at it again. Ordered touring pegs in late Oct, the order was received and delivered in good time - very pleased with that. Unfortunately, the design of the pegs interfered with my crash bars, so I decided to return them.
I looked up the return instructions on ASTs webite and had them delivered back. Since then, nothing, nada. Have left multiple messages, emails, Facebook posts, etc. just like all the other folks describe.
I now have my credit card company involved, but there's a good chance I'll be down $400. I kick myself as I should have kept them and sold them on Ebay, I would have gotten some of my money back.
BUYER BEWARE!!!
Well, they appear to be back at it again. Ordered touring pegs in late Oct, the order was received and delivered in good time - very pleased with that. Unfortunately, the design of the pegs interfered with my crash bars, so I decided to return them.
I looked up the return instructions on ASTs webite and had them delivered back. Since then, nothing, nada. Have left multiple messages, emails, Facebook posts, etc. just like all the other folks describe.
I now have my credit card company involved, but there's a good chance I'll be down $400. I kick myself as I should have kept them and sold them on Ebay, I would have gotten some of my money back.
BUYER BEWARE!!!